Effortless Moving and Storage Solutions

  TASREMOVAL.CO.UK

Effective Date: 22nd December 2023

At Tas Removal Services Limited ("we", "our", "us"), we are committed to protecting your privacy and ensuring the security of your personal data under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tasremoval.co.uk/ ("our website") and engage with our services. Please read this policy carefully. If you disagree with the terms of this policy, please do not use our services or website.

Who We Are

Tas Removal Services Limited

Company registration number: 14231521

Address: 37 Blaney Crescent, London, UK

Phone: +44 7596 259020

Email: info@tasremoval.co.uk

We are the Data Controller responsible for your personal data.

What We Collect

We may collect the following types of information:

• Personal identification details: name, contact number, email address, and physical address

• Removal details: current address, new address, preferred moving date, property type, and specific requirements

• Payment information: billing details (if applicable)

• Technical information: IP address, browser type and version, device type, operating system, visit and interaction data (via cookies and similar technologies)

• Communications: records of correspondence with us (emails, phone calls, messages)

How We Collect Your Personal Data

• Directly from you when you provide information through our contact forms, booking forms, or via email and phone.

• Automatically through your interactions with our website, using cookies and similar tracking technologies (for details, see the Cookies section below).

• From third-party sources, where applicable, such as referral partners or public records, only with your consent or as legally permitted.

Legal Basis for Processing

We process your data based on the following legal grounds:

• Contractual Necessity: To provide you with our removal services, process payments, and fulfil contractual obligations.

• Legitimate Interests: To improve our website, services, marketing, and customer experience, provided your rights are not overridden.

• Consent: When you explicitly agree, e.g., subscribing to newsletters or cookies.

• Legal Obligations: To comply with legal requirements or lawful requests from authorities.

Use of Your Information

We use your data to:

• Provide and manage our removal services, including quoting, booking, and customer support.

• Communicate with you about your booking, queries, or service updates.

• Send promotional material about our services, offers, or updates, where you have opted in.

• Improve our website and services through analytics and feedback.

• Comply with legal obligations or resolve disputes.

Security Measures

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include secure servers, encryption, access controls, and staff training.

Sharing Your Data

We do not sell or rent your data. We may share your information with:

• Trusted service providers directly involved in delivering your removal services, such as transportation and storage partners.

• Legal or regulatory authorities, if required by law.

• Other third-party vendors, with your consent, for services such as insurance or utility connections.

• Business transfers, such as mergers or acquisitions, where your data may be transferred as part of the transaction.

Data Storage and Transfers

Your data will be stored within the UK and the European Economic Area (EEA). In rare cases, data may be transferred outside the EEA to countries with adequate data protection laws or via mechanisms like EU Standard Contractual Clauses to ensure lawful data transfer.

Cookies and Tracking Technologies

We use cookies to enhance browsing experience, analyse website traffic, and provide targeted marketing. You can manage your cookie preferences through your browser settings. For detailed information, see the Cookies section below.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing your data.

Controlling Your Data

You have rights regarding your data, including:

• Access: Request a copy of the data we hold about you.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your data ("right to be forgotten").

• Restriction: Limit processing under certain circumstances.

• Data Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to processing based on legitimate interests or direct marketing.

• Withdraw Consent: Withdraw consent at any time if processing is based on consent.

To exercise your rights, contact us at info@tasremoval.co.uk or via postal mail at our address.

Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy, including legal or contractual obligations. When no longer needed, we securely delete or anonymise your information.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the revised policy on our website. Continued use of our services after changes signifies your acceptance.

Contact Details

If you have questions, concerns, or wish to exercise your rights, please get in touch with us at:

Tas Removal Services Limited

Address: 37 Blaney Crescent, London, UK

Phone: +44 7596 259020

Email: info@tasremoval.co.uk

Cookies

We use cookies to improve your experience, analyse traffic, and deliver relevant content. Cookies are small text files stored on your device. You can manage or turn off cookies through your browser settings. Disabling cookies may limit some of our website's functionalities.

Links to Other Websites

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies when visiting external sites.

Your Data Rights

You have control over your data and can request access, correction, deletion, or restriction of your information anytime. To do so, contact us using the details provided above.

We are committed to safeguarding your privacy and complying with all relevant data protection laws. Your trust is important to us.